James Doyle to lead Clarion Consulting’s Operational Excellence practice

Dublin, Tuesday, 15 May 2012: Leading business and IT consultancy, Clarion Consulting today announced the appointment of James Doyle to lead the company’s newly-established Operational Excellence practice. His key responsibilities include the development and delivery of services to drive operational excellence by empowering organisations to continually improve the quality of customer service, reduce costs, increase agility and enhance flexibility to achieve competitive superiority.

Commenting on the appointment, Pat Millar, managing director with Clarion Consulting said: “We are very pleased to have someone of James’s calibre, heading up our operational excellence practice. His vast industry experience in delivering operational excellence programs complements our existing service portfolio, ensuring that clients can benefit from more strategic guidance and advice on building competitive agility.

Doyle joins from Claritas Consulting, a company which he established in 2004. During his tenure, he built up a broad customer base and worked with several high profile clients such as AIB, Irish Heart Foundation and the Health & Safety Authority on key process-driven business transformation projects in support of operational excellence.

Prior to this, Doyle held a senior consulting position with Orygen where he worked across industry sectors to drive operational excellence projects for organisations such as Bank of Ireland , IBRC (formerly Anglo Irish Bank), Ulster Bank, UCD, Eircom, Dublin City Council, Skillnets and FÁS.

Doyle has over 25 years of consulting experience and has held other senior consulting roles with major organisations such as Price Waterhouse, James Martin & Associates and Texas Instruments. His particular area of expertise is in ensuring that business strategy is aligned to and supported by business improvement programmes. He places particular emphasis on engaging with client staff in change programmes, recognising that the pursuit of operational excellence is very much dependent on their commitment.

Doyle has an extensive educational background with a BSc (Computers) from Trinity College, a BSc and an MA in Counselling & Psychotherapy from Middlesex University and the Dublin Business School and he is a qualified barrister, graduating from the Kings Inn, Dublin. He is also a certified Life and Business Coach and an accredited member of the Life and Business Coaching Association of Ireland.

Doyle is a native of Dublin.

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About Clarion Consulting

Clarion Consulting is a Business and Information Technology consultancy specialising in Program and Project Management, IT and Business Consulting, Process Excellence and Resourcing.

With offices in Ireland, the U.K. and the Netherlands, Clarion Consulting helps blue chip organisations and public sector bodies to improve organisational agility and build sustainable competitive advantage. Its portfolio of consulting services focuses on creating organisational agility through information technology, human resource development and best practice approaches to program and project management and process excellence.

For more information, visit us at www.clarionconsulting.com

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On May 15, 2012, posted in: News by
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